Shopping & Shipping

SHOPPING

If you are a repeated customer with a created account you can LOG IN to your account and start shopping.

If you are a new customer you can choose to shop as a GUEST and then CREATE AN ACCOUNT just before you check out.

FIRST ORDER? SIGN UP to our newsletter & get 10% off. Get a FREE sample with your first order over $60.

Discounts Codes (if applicable)
Once you enter a discount code, be sure to click APPLY for it to update pricing. Please note our discount codes can not be combined. You can only use one CODE at a time.

    Cancellations
    We gladly accept cancellations within 24 hours of purchase as after that your order may have already been processed and shipped.

    Processing Time for Orders
    Within 5 business days and orders will be shipped every Tuesday.

    Our Concentrated & Potent Small-Batch Formulated Curl Care

    At See My Curls®,our products are hand-crafted in limited quantities for maximum curl performance. 

    Instead of shipping continuously, we group our hand-formulated products and accessories into one dedicated weekly shipmenmt.

    Frequently Asked Questions

    When will I get my tracking number? The exact moment your order is packaged and handed over to the courier (every Tuesday), an automated tracking link will be emailed straight to your inbox.

     

    SHIPPING

    Shipping Address (PLEASE double check!)
    PLEASE ensure your shipping address is correct as that will be the shipping address used to ship your parcel. Please be aware that See My Curls will not be held responsible for incorrect shipping addresses provided. If you are unsure which address you provided when you placed your order, please check your order of confirmation and by all means, contact us asap to make amendments. PLEASE note that once your parcel has been dispatched/shipped we are UNABLE to make any changes. The good news is that, you can track your parcel and contact your local post office (in your country or state) and provide your tracking ID and arrange for the delivery of your parcel. Thank you for your cooperation.  

    Shipping (minimum purchase requirement for FREE SHIP is $120) - We use AusPost (Australia Post) to ship to...

    Australia (nationwide). Flat standard shipping rate $11.95 (2-8 business days but 3 additional days to SA, WA, TAS and remote locations). Express shipping starts at $18.95 (1-4 business days but 3 additional days to SA, WA, TAS and remote locations). Spend $120+AUD and get FREE SHIPPING (excludes other offers, discounts & express shipping) enter "FREE SHIP" at checkout.

    "Rest of the World" Shipping
    We are currently NOT shipping overseas but feel free to contact us for shipping quote before we add your country to our list.

    Order Tracking Number
    ALL orders will have a tracking number so you can track the journey of your parcel. You can also follow the link to 'TRACK YOUR ORDER'.

    My Tracking Has Been Delivered but I haven't Received It
    If your tracking notification says items DELIVERED but you have not received your package, then PLEASE...contact your local post office immediately and quote them your tracking number, have them investigate and you follow up as needed

    Lost or Stolen Parcel
    Once packages have shipped and or delivered, See My Curls is not liable for stolen or missing packages. Please remember to have your packages shipped to a safe and secure location or have it delivered to a PO Box.